Worldwide Security Assistance

In the event of a security incident such as a riot, political uprising, terrorist attack or natural disaster putting travellers or expatriates at risk Customer Care provides 24-hour emergency assistance.


Emergency Security Assistance services include:


  • Security case management
  • Advice on personal safety from security experts
  • Establishment of crisis centre for large scale emergencies
  • Evacuation coordination if personal safety is at risk
  • Access to our network of security experts throughout the world
  • Security escort services for high profile individuals or specific events.



Keeping employees and travellers informed before they leave or whilst on the go with regular security updates may reduce the likelihood of their getting into trouble whilst away. Find out more about our proactive security information services and corporate protection plan.