Customer Care is the only assistance centre in the Southern Hemisphere able to support the Tempus IC unit facilitating the management of medical incidents in remote and challenging locations.


The world class Tempus IC is a compact unit enabling a patient’s vital signs including temperature, blood pressure, pulse, oxygen saturation, blood glucose, an eight lead ECG and even pictures and video images of the patient to be transmitted real time to Customer Care’s medical experts specialists. Voice, data and video can all be transmitted simultaneously via satellite.


Patients are monitored over the internet by Customer Care’s medical team helping to determine the most appropriate steps from treatment locally to a medical evacuation.


The tempus IC is ideal for the monitoring of patients from remote and otherwise isolated locations – including in-fight and at sea – by Customer Care’s medical experts.