Our Network

Customer Care has an established global emergency network which ensures that our assistance is only a phone call away. All of our Operations Staff have access to an on-line Electronic Mapping System, which allows them to retrieve contact details and other relevant information on a range of service providers internationally, including:

* Health Providers
* Dental Providers
* Funeral Directors
* Embassy and Consulates
* Airlines
* Accommodation Providers
* Assistance Companies
* Aeromedical Companies

In addition to the domestic and international services we provide, Customer Care also provides third party domestic and international emergency assistance to many highly respected travel insurers in Australia. For more information click here

Instead of a centralised multinational, we are a networked group of assistance companies on five continents as the only Australian member of the International Assistance Group. For more information click here.