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| 03/02/2012 |
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Telemedicine Saves Lives
Customer Care to present a poster “Telemedicine Saves Lives” at APPEA 2012 Conference and Exhibition in Adelaide 13 – 16 May. Click here for more information. Please come along to review the poster presentation or visit us at stand 186.
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| 03/02/2012 |
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Customer Care Heads West
Customer Care, the worldwide medical and travel assistance company has opened a new office in Perth, headed up by Shawn Murphy. Shawn has vast experience in the provision of onsite medical services and will be looking after business development for Customer Care, focusing on development of the onsite medical services division, as well as taking care of our growing Western Australian client base. Shawn can be contacted on +0409 684 345 or by clicking here.
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| 25/10/2011 |
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Customer Care: Bronze Sponsor of 8th Annual RMIA Conference and RMIA Partner in Risk Management 2011
Customer Care is proud to sponser the 2011 RMIA (Risk Management Institution of Australasia) Conference. The 8th Annual RMIA Conference - 20th-22nd November 2011 - is the pre-eminent learning and professional development event for risk management professionals in the Asia-Pacific region that attracts more than 650 delegates.
Wondering how to minimise the risks to your globally mobile workforce? Visit us during the exhibition at stand 8 to find out.
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| 01/07/2011 |
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Customer Care Expands Into Melbourne
Customer Care the worldwide medical and travel assistance company has opened a new office in Melbourne with the addition of a new Corporate Alliances Manager based there. Customer Care has serviced many corporate and insurance clients from its Sydney 24 hour operations centre for over 10 years, but now has a representative based in Melbourne to work more closely with the expanding client base. Richard Sharp has over 10 years experience within the industry and can be contacted on +61 3 9867 6802 or by clicking here.
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| 01/07/2011 |
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Customer Care helps pharmaceutical companies care for their customers
Customer Care, the worldwide medical and travel assistance company based in Sydney and Shanghai, has expanded its service offering with the addition of new healthcare services. The 24/7 nursing team has been further expanded to manage the growth which includes new assistance clients as well as three new clients in the pharmaceutical industry. Customer Care now provides patient support lines, drug information lines and online chat services to customers, health professionals and patients of major pharmaceutical companies. Customer Care also offers telephone based health information services for health insurance members.
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| 01/06/2011 |
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Customer Care "at your service"
Customer Care, the worldwide medical and travel assistance company based in Sydney and Shanghai, has added Concierge Services to its range of medical, travel, security and counselling services. Working with major financial institutions and loyalty programs, the dedicated concierge team delivers an infinite range of concierge and lifestyle services tailored to the needs of clients and their most valuable customers. From arranging restaurant bookings to lifestyle experiences the Customer Care Concierge Service offers a personal assistant at the end of the phone for today’s busy professional. The experienced and dedicated team provides expert assistance with theatre tickets, sporting events, concert tickets, gift ideas and purchasing, golf tee times, car services, and restaurant recommendations and reservations. Travel arrangements, private tours, trips, pet care and child minding are all just a phone call or email away. The Customer Care team is available 24 hours a day for last minute requests or callers from overseas. Concierge Services add value to your products and services. Frequent flyer clubs, credit/debit cards and customer loyalty programs will all benefit from a concierge program designed and delivered by Customer Care. As with everything we do, Customer Care can tailor a program to your needs with tiered services to suit your different customer groups. More...
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| 04/02/2011 |
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Customer Care’s International Assistance Group partner, On Call International, evacuates Americans from Egypt.
The New York Times, 31st January 2011. More...
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| 04/02/2011 |
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Customer Care deploys security services for Australian nationals caught in civil unrest in Egypt
Sydney– Customer Care Pty Ltd, the worldwide medical and travel assistance company, is providing emergency assistance to policyholders in Egypt. The team has been fielding calls from customers travelling or stationed in Egypt as well as those with upcoming trips from its 24 hour operations centre in Sydney. Over the past ten days of protest and civil unrest in Egypt, Customer Care has worked with its corporate customers to exercise their duty of care to their employees, providing security and safety information, and assistance with leaving the country where required.
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| 25/01/2011 |
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callcentre.net Customer Care offers 24-hour security services hotline to Chubb Corporate Travellers,
Global medical and travel assistance company Customer Care has announced the formal launch of its security services offering to Chubb corporate policyholders.
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| 17/01/2011 |
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Chubb Australia selects Customer Care as Security Services partner for its corporate travellers
Customer Care Pty Ltd, the worldwide medical and travel Assistance Company, today announced the formal launch of its Security Services offering to the Australia and New Zealand markets. Customer Care’s Security Services provide the tools that support the health, well-being and security of employees travelling and working internationally and in high risk zones. More...
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