Case Studies

The Customer Care team assists thousands of business and leisure travellers around the world each year and manages hundreds of aero medical evacuations and repatriations on behalf of many leading underwriters, government and private organisations.

 

Below are interviews with a few of our customers who needed emergency medical evacuations for life threatening illness or injury on vacation.

 

   

Balcony Collapse in Bali – click on video to watch

   

Saving a Spine in Thailand – click on video to watch

   

Kokoda Track Rescue – click on video to watch

   

Misdiagnosis in America – click on video to watch

   

More than a cold in China – click on video to watch