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Welcome
Customer Care Pty Ltd is a worldwide Medical & Travel Assistance Company. We commenced operating as an independent company in July 1997, however, the Customer Care team has been providing assistance services since 1988. Our history, experience and professionalism set us apart from our competitors as being the largest, most established, customer-focused assistance provider in the Southern Hemisphere.
Customer Care assists with the provision of immediate and professional help – both medical and travel related – for our customers and clients in a time of need. We operates a 24 hour “Alarm Centre”, 365 days per year for customers domestically and around the world. Help is only one phone call away!
The primary role of the Customer Care team is to enact the provisions of travel, corporate and expatriate insurance policies however the range of services provided by Customer Care is quite diverse and not restricted to the insurance arena.
Our vision statement “Focused On Delivering Excellence” is our corporate paradigm of service excellence. We live this everyday and our approach begins from the recruitment of the very best people through to our outstanding customer service delivery.
H5N1, Avian Influenza A- Bird Flu
H1N1, Influenza A Swine Flu information for travellers
H1N1, Influenza A Swine Flu information for employers
Interactive Travel PlannerWhile Customer Care makes every effort to provide useful and accurate information, the information is provided as is without warranty of any kind, either expressed or implied. The content of these publication is for informational purposes only and should not be construed as a substitute for health and medical advice from a qualified health professional or to be taken for medical diagnosis or treatment. Diagnosis and treatment of a clinical condition can only be undertaken by a qualified health professional. Readers of these publication should always consult a qualified health professional with any questions they have regarding their health or a medical condition that may arise. You should not rely on the information in these publication to delay seeking of advice or to disregard any medical advice you have received from a qualified health professional. Customer Care does not make any representation or warranty as to the accuracy, quality, suitability or reliability of any health information provided in this publication and Customer Care will not be held responsible nor accept any liability for any for any injury, damages, costs, expenses and losses suffered or incurred by a person where such a person has used or applied the information in these publications
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